Patrick Akin Akinwuntan, assumes duty today as Managing Director and Regional Executive of Ecobank Nigeria. Prior to this appointment, he was the Group Executive, Consumer Banking responsible for leading the Consumer Banking business across Ecobank’s global network of 40 countries, 36 of which are in Africa.
The seasoned banker who was appointed last July said he would focus on bringing customer-friendly banking services to every household in Nigeria. This is expected to translate to excellent customer experience and satisfaction in the years ahead.
According to Akinwuntan, “My mandate is to deliver the brand promise of Ecobank as a leading financial institution in Nigeria in the hearts of our customers by ensuring that we treat our customers well when they choose to open a bank account with us or do their payments, collections, savings and financing through us. In this manner, we will realize the vision of our founders, which is that Ecobank is the pan-African financial institution that empowers every African to realize their ambitions through convenient, accessible and affordable banking products and services delivered at a price point that is affordable to all and gives quality returns to shareholders.”
Explaining how the bank intends to drive this new focus, Akinwuntan said, “The foundations that will ensure we serve the needs of our consumer, commercial and corporate clients through our digital solutions such as the Ecobank Mobile app, EcobankPay, Rapidtransfer, XpressAccount, Xpress Point agents, Ecobank OMNI and Bank Collect, have been laid. Ecobank has built an unrivalled banking platform in Africa and we have earned several accolades within and outside Africa in the past decade which is a testimony of the transformational role we play in various markets in Africa.
We will therefore continue to leverage the deep market knowledge of Nigeria that we have, our unrivalled panAfrican reach, digital platforms, Ecobank branches and Ecobank agencies (EcobankXpress) to empower our customers, drive commerce, financial inclusion and support Nigeria’s renewed focus on becoming the trade hub of Africa.
Akinwuntan, no doubt, has the requisite skills, experience and background to drive the vision of the bank. “My combined and diverse Group and country experience built over 20 years and covering virtually all key aspects of banking and the track record and trust built amongst my colleagues and customers of the bank will serve me well in this new role.” he said.
Akinwuntan started his career with Ecobank in 1996 as Head of Commercial Bank and Regional Head in Ecobank Nigeria and since then he has held various senior and executive positions in Nigeria and within the Ecobank Group, including Executive Director, Retail Bank, Ecobank Nigeria; Group Chief Finance Officer, ETI; Group Executive Director, Operations & Technology; amongst others.