LEGISLATION & POLICY

Know Your Rights and Obligations as a Nigerian Electricity Consumer

The introduction of a set of consumer rights and obligations by the Nigerian Electricity Regulatory Commission (NERC), an agency established by the Electric...

Buhari Signs Competition, Consumer Protection Bill

Nigerian President Muhammadu Buhari has signed the Federal Competition and Consumer Protection Bill into law. Ita Enang, Senior Special Assistant to the President on...

Know your consumer rights & responsibilities

What is today known as basic consumer rights evolved from the March 15, 1962 historic speech presented by President John F. Kennedy to the...

FG Moves to Promote Consumer Confidence, Ensure Fair Pricing

THE Federal Government has assented to the Federal Competition and Consumer Protection Bill, thereby making it a Federal Competition and Consumer Protection Act 2019....

Rights & Obligations of Electricity Consumers in Nigeria

The Nigerian Electricity Regulatory Commission (NERC) is empowered by the Electric Power Sector Reform (EPSR) Act, 2005 to ensure an efficiently...

Themes of World Consumer Rights Day (1997 – 2016)

It would be recalled that United States President John F. Kennedy presented a historic speech to the US Congress outlining four basic consumer rights...

NERC Forum for Consumer Complaints’ Resolution

In exercise of its powers under the Electric Power Sector Reform (EPSR) Act 2005, the Nigerian Electricity Regulatory Commission (NERC), set up the...

10 Things You Should Know About Power Disconnection

1. A customer can only be disconnected by a DisCo if no amount has been paid by the...

Rights and Responsibilities of Air Travellers

Air travellers in Nigeria often have their rights violated with impunity by airlines. Unfortunately, they suffer in silence and never seek redress because they...

Putting FG’s Eligible Customers’ Policy to Work

Chineme Okafor, reviews the status of the eligible customers’ policy the federal government declared in 2017 Experts in the power sector have often posited that...